|
SalonArt Request Repair
|
What can we Repair?
We can repair most types of damages to your unit. We can repair dropped units, damages to the
cord and casing, units with no or intermittent power, etc. Units with water damage or units
used overseas may also be repaired. In the rare case that your unit is un-repairable, we will
offer you replacement units at a small additional cost.
How much will it cost?
|
WARRANTY REPAIRS$10.00*
Covers return shipping and handling to continental US residents
Please have your original sales receipt.
Click here for shipping rates to customers in HI, PR, AL or Canada
|
|
OUT OF WARRANTY REPAIRS$30.00* + Shipping
Flat rate for all parts and labor. Return shipping is additional.
UPS Ground (where available) is under $8 dollars
Click here for shipping rates to customers in HI, PR, AL or Canada
|
*(Tax applies to WA residents; All funds are in US Dollars)
How long will it take?
Our turn around time is 2 days from the day we receive your unit. Return shipping by UPS Ground
takes between 3-5 business days. You may request expedited shipping at an additional fee. Parcels
to CR, HI and AL are delivered 2nd Day Air. Parcel to Canada are delivered USPS Global Express
Mail and takes between 5-7 business days.
What are my payment options?
Our payment methods are by money order (cashier's check) or by credit card. Sorry, we do not
accept personal checks.
You MUST request an Service Request Number (SRN) before you send your defective unit.
Click Here to request an
Service Request Number (SRN) and send us your defective unit.
|
|
|
|
Having a bad hair day? We'll make it all better!
You've got questions? We've got answers!
See the manufacturer's warranty.
Check your unit's repair status
|
